TERMS AND CONDITINONS
Welcome to and thank you for using this website. Before browsing, registering, or purchasing products on this site, please carefully read the following Terms and Policies. By using this website or completing a product order, you acknowledge that you have read, understood, and agreed to abide by the following terms.
- Product Descriptions
This website primarily sells aromatherapy products, including but not limited to scented candles, reed diffusers, essential oils, and related fragrance items. We strive to ensure that all product images, descriptions, specifications, and related information are accurate; however, due to factors such as display device variations, production batch differences, and the natural characteristics of raw materials, reasonable variations may occur regarding product color, packaging, and fragrance experience.
- Pricing and Payment
All product prices are as displayed on the website and are subject to adjustment based on promotional activities, inventory levels, or market factors. Unless otherwise explicitly stated, product prices do not include applicable taxes, shipping fees, or other potential additional charges.
Users may complete payments using the payment methods supported by the website; payment processing will commence once the order has been confirmed.
- Billing Terms
The sales model employed by this website is a “One-Time Purchase” and does not constitute a subscription service.
Specific details are as follows:
Users are required to make a single, one-time payment for their selected products;
Upon completion of payment, no subsequent recurring charges will be automatically generated;
This website will not automatically renew or charge users without their explicit authorization;
Should we introduce subscription services in the future (e.g., a recurring aromatherapy delivery plan), the relevant subscription cycles, fees, automatic renewal rules, and cancellation policies will be clearly outlined separately and require the user’s explicit authorization.
- Orders and Delivery
Once an order has been successfully submitted, the user will receive an order confirmation notification. Upon confirmation of the order, we will proceed to process and ship the products.
Delivery times may be affected by the following factors:
Inventory availability;
Holiday schedules;
Logistics service provider factors;
Force majeure events.
The actual delivery time shall be determined by the logistics tracking information.
- Return and Exchange Policy
If you receive products that exhibit quality defects, shipping damage, or are the result of a shipping error, please contact us within the specified timeframe following receipt of the items.
Returns or exchanges may not be applicable in the following situations:
The product has been unsealed or opened in a manner that renders it unsuitable for resale;
The return request is based solely on personal preferences regarding fragrance;
The issue is the result of human-induced damage or improper use. Specific return and exchange policies are subject to the announcements posted on this website and the requirements of applicable local laws and regulations.
- User Responsibilities
Users must ensure that the registration, shipping, and payment information provided is truthful, complete, and accurate. Users shall bear sole responsibility for any order-related issues, delivery failures, or other losses resulting from errors in the information provided by the user.
Users are prohibited from using this website to engage in any illegal or fraudulent activities, or any actions that infringe upon the rights and interests of the platform.
- Limitation of Liability
To the fullest extent permitted by law, this website shall not be held liable for any direct or indirect losses arising from improper product use, allergic reactions, force majeure events, network interruptions, or third-party services.
Users are advised to read the product instructions prior to using any aromatherapy products and to use them responsibly in accordance with their specific circumstances.
- Updates to Terms
We reserve the right to modify or update these Terms at any time. The updated Terms shall become effective immediately upon their publication on this website; continued use of the website by a user constitutes acceptance of the updated content.
- Contact Us
If you have any questions regarding these Terms or matters related to your orders, please contact us using the contact details provided on this website.
